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Krista Muzer is a highly accomplished Principal UX Researcher with extensive experience in driving user-centered design and strategy, particularly renowned for her deep expertise in accessibility and inclusive design. Currently at Microsoft, and with previous significant contributions at Amazon, she has dedicated her career to understanding diverse user needs and ensuring that technology products are usable and equitable for everyone, including people with disabilities. Krista is recognized for her leadership in conducting impactful research, translating complex user insights into actionable product improvements, and advocating for inclusive practices across large organizations. Her work often involves pioneering research methodologies to better understand underserved user populations and championing their needs throughout the product development lifecycle.
Krista Muzer's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Leads and executes high-impact user research initiatives focusing on accessibility and core product experiences, influencing product strategy and design for millions of users worldwide. Champions inclusive research practices across the organization.
Recognized thought leader in the field of accessibility. Has a consistent track record of integrating accessibility considerations into the research and design process, leading to more inclusive and equitable technology solutions.
Formerly drove user research for key Amazon products and services, delivering critical insights that shaped user experience improvements and informed business decisions, with a focus on user-centered and accessible design solutions.
Possesses over 18 years of professional experience in human factors, user experience research, and design, working with cross-functional teams to create intuitive and effective digital products.
University of Montevallo - Year 1996
Chelsea High School - Year 1992
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