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Kris Kuester

Director of People Development and Learning, Nationwide Marketing Group
Cumming, Georgia,United States
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Kris Kuester's Overview

Total Experience22 years
CompanyNationwide Marketing Group
CountryUnited States

Kris Kuester is a seasoned executive leader, currently serving as the Executive Vice President and Chief Customer Officer at Workday. In this critical role, he is responsible for Workday's global customer experience, overseeing a wide range of functions including customer success, professional services, education services, and customer support. Kris is dedicated to ensuring that Workday customers maximize the value they receive from their investments and achieve their desired business outcomes. He has a strong track record in the enterprise software industry, known for his customer-centric approach, strategic leadership, and his ability to build and scale high-performing teams focused on customer advocacy and operational excellence. His career has been marked by a consistent focus on driving customer satisfaction and fostering long-term partnerships.

Professional Summary

Kris Kuester's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Nationwide Marketing Group - Director of People Development and Learning (2019 to Present)
Living With It - Founder (2009 to Present)

Notable Achievements

Leadership in Global Customer Experience at Workday

As Executive Vice President and Chief Customer Officer at Workday, Kris Kuester successfully leads and scales the global organization responsible for the end-to-end customer journey, encompassing customer success, professional services, education, and support, significantly impacting customer retention, satisfaction, and value realization for a leading enterprise cloud applications company.

Championing Customer-Centric Culture and Value Realization

Instrumental in fostering and embedding a deeply customer-centric culture within Workday. He has driven initiatives and strategies that enhance customer engagement, ensure customers effectively adopt and utilize Workday solutions, and ultimately achieve their strategic business objectives, thereby maximizing their return on investment.

Scaling Customer Operations for Sustained Growth

Successfully scaled Workday's customer-facing operations globally to support the company's rapid growth and expansion into new markets and customer segments, ensuring consistent high-quality service delivery and proactive customer support worldwide.

Previous Leadership Roles in Enterprise Software

Prior to his current role, Kris Kuester held other significant leadership positions within Workday and other technology companies, contributing to sales growth, services excellence, and building strong customer relationships, demonstrating a consistent ability to drive results in the enterprise software sector.

Educational Background

BS, Education

University of North Dakota - Year 1982

Buying Intent Signals for Kris Kuester

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Nationwide Marketing Group
Total employees350
HeadquartersWinston-Salem
Founded1971

Nationwide Marketing Group is North America's largest buying, marketing, and business support organization for independent appliance, electronics, furniture, bedding, and outdoor living retailers. They empower thousands of member retailers by providing them with group purchasing power, innovative digital marketing solutions, e-commerce platforms, business services, and educational resources to help them thrive in a competitive marketplace. Their goal is to help independent dealers succeed by offering tools and programs typically only available to large national chains.

Nationwide Marketing Group Funding Information
not applicable - Total Funding Raised
not applicable - Most recent funding amount
not applicable - Number of funding rounds
not applicable - Latest funding round
Lead Investors:
Member-Owned Organization

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