Krishna Mamadapur
Mumbai, Maharashtra,India
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Krishna Mamadapur is an accomplished and results-oriented Project Management Professional (PMP®) and ITIL® certified leader with over 15 years of comprehensive experience in managing complex IT projects, programs, and service delivery operations. He possesses a strong track record of successfully leading cross-functional teams, driving strategic initiatives, and delivering projects on time and within budget. Krishna is adept at stakeholder management, risk mitigation, process optimization, and leveraging ITIL frameworks to enhance IT service quality and efficiency. His expertise spans various domains including software development lifecycle (SDLC), infrastructure management, and digital transformation projects, consistently aligning technology solutions with overarching business objectives.
Professional Summary
Krishna Mamadapur's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
PMP® Certification
Earned the globally recognized Project Management Professional (PMP)® certification from the Project Management Institute (PMI), validating expertise in leading and directing projects and teams.
ITIL® Foundation Certification
Achieved ITIL® Foundation certification, demonstrating a strong understanding of IT service management best practices and frameworks for delivering high-quality IT services.
Led Successful Multi-Million Dollar Program
Successfully managed and delivered a key enterprise-wide digital transformation program valued at over $5M, resulting in a 20% increase in operational efficiency and improved customer satisfaction.
Implemented ITIL-based Service Desk
Spearheaded the implementation of an ITIL-aligned service desk, which reduced incident resolution time by 30% and improved end-user satisfaction scores by 15% within the first year.
Team Leadership & Mentorship Award
Recognized for exceptional leadership and mentorship, fostering a high-performance team culture and guiding junior project managers to achieve their PMP certifications.
Published Whitepaper on Agile Project Management
Authored and published a whitepaper on 'Integrating Agile Methodologies in Traditional Waterfall Environments for Enhanced Project Outcomes', contributing to industry knowledge.
Educational Background
PGDBM, Management
Indsearch, University of Pune - Year 1998
B.E., E & C
Karnatak University - Year 1989
B.E, Electronics and communication
Karnatak University - Year 1989
SSC, Science
P.D.J. High School, Bijapur - Year 1987
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users. It aims to make financial lives better through the power of every connection.
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