Kressie Rhoades
Charlotte Metro,United States
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Kressie Rhoades (now Kressie Hanna) is a distinguished research scientist and manager at IBM Research, specializing in Human-Computer Interaction (HCI) and Artificial Intelligence (AI). Her work primarily focuses on human-AI collaboration, explainable AI (XAI), trust in AI, and the design of AI systems that augment human capabilities. She investigates how to make complex AI systems more transparent, understandable, and trustworthy for users across various domains, including healthcare, enterprise, and creative industries. Kressie is passionate about creating AI tools and methodologies that empower people and lead to more effective and responsible human-AI partnerships. She has a strong publication record in top-tier conferences and journals and is actively involved in shaping the future of interactive intelligent systems.
Professional Summary
Kressie Rhoades's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Manager, Foundations of Human-AI Collaboration, IBM Research AI
Leads a team of researchers at IBM focused on foundational research into how humans and AI can best work together, developing new interaction paradigms, and ensuring AI systems are designed responsibly.
Extensive Publications in HCI and AI
Authored and co-authored numerous influential papers in prestigious conferences and journals such as ACM CHI, CSCW, IUI, and AAAI, contributing significantly to the fields of human-AI interaction, explainable AI, and trust in AI.
Pioneer in Explainable AI (XAI) Interaction Research
Her research has significantly advanced the understanding of how to design effective explanations for AI systems, enabling users to better understand, trust, and interact with AI-driven insights and decisions.
Recipient of Multiple Awards and Recognitions
Acknowledged for research excellence and impact through various awards and recognitions within IBM and the broader academic community, including best paper awards and nominations at leading conferences.
PhD in Human-Centered Computing
Earned a PhD from Georgia Institute of Technology, specializing in Human-Centered Computing, which laid the groundwork for her impactful career in human-AI interaction.
Educational Background
Master's degree, Human Resources Management and Services
University of Maryland University College - Year 2012
Bachelor of Arts (B.A.), Humanities/Humanistic Studies
University of Maryland University College
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Company Overview
Driven Brands Inc.Driven Brands Inc. is North America's largest automotive services company, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance, and car wash. It operates a portfolio of well-known brands such as Take 5 Oil Change, Maaco, Meineke Car Care Centers, CARSTAR, and Driven Glass. The company primarily operates through a franchise model, supporting a vast network of locations across the United States and Canada.
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