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Koen Köppen is the Chief Technology Officer (CTO) at Klarna, a leading global payments and shopping service. With a strong foundation in data and analytics, evidenced by his PhD in Econometrics from Erasmus University Rotterdam, Koen brings a highly quantitative and data-driven approach to technology leadership. His career began at Boston Consulting Group before he joined Klarna in 2015. At Klarna, he has held several key leadership positions, including Chief Financial Officer (CFO), before being appointed CTO. In his current role, he is responsible for driving Klarna's technological innovation, overseeing a global team of over 1,500 engineers, and spearheading the company's aggressive adoption of Artificial Intelligence to enhance both customer experience and operational efficiency.
Koen Köppen's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
As Chief Technology Officer, Koen Köppen leads Klarna's global technology, engineering, and product organizations. He is instrumental in scaling the company's infrastructure to support millions of daily transactions and spearheading the development of new, innovative fintech products.
Köppen has been at the forefront of Klarna's widely publicized AI initiatives, including the development and deployment of an advanced AI assistant. This initiative, under his leadership, has significantly boosted efficiency, reportedly handling the workload equivalent to 700 full-time agents and improving customer communication.
He holds a PhD in Econometrics, specializing in modeling high-frequency financial data. This deep academic background in quantitative analysis and data science has been a cornerstone of his data-driven leadership style, both in his prior finance roles and current technology leadership.
Erasmus University Rotterdam - Year 2006
Hydrography - Year 2001
Merewade College - Year 1995
Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Mollie is a leading European payment service provider that simplifies online payments for businesses of all sizes. It offers a single, easy-to-integrate platform that allows merchants to accept a wide range of local and international payment methods, including credit cards, iDEAL, PayPal, and Klarna. Known for its transparent pricing, developer-friendly API, and focus on customer support, Mollie aims to make payment processing effortless for entrepreneurs and enterprises.
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