Kimo Wong
Hawaii,United States
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Kimo Wong is a highly accomplished User Experience (UX) Director and Product Strategist with over 15 years of experience in designing and launching innovative digital products across diverse industries, including finance, e-commerce, and healthcare technology. Based in Singapore, Kimo is renowned for his human-centered design approach, transforming complex user needs into intuitive and engaging solutions. He excels in leading cross-functional teams, mentoring designers, and driving product vision from conception to market. Kimo is passionate about leveraging emerging technologies like AI and AR to create next-generation user experiences and is a strong advocate for inclusive and accessible design principles.
Professional Summary
Kimo Wong's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led Global Product Redesign for Fintech Unicorn
Spearheaded the end-to-end redesign of a flagship mobile banking application for a leading fintech company, resulting in a 35% increase in user engagement, a 20% improvement in task completion rates, and the 'Best Mobile UX' award at the Global Fintech Awards 2022.
Established and Scaled a High-Performing UX Team
Built and mentored a multidisciplinary UX team of 12 designers and researchers from the ground up, fostering a collaborative and innovative culture. Implemented agile UX processes that reduced design iteration cycles by 40%.
Pioneered AI-Powered Personalization Features
Conceptualized and led the design for AI-driven personalization features within a major e-commerce platform, increasing average order value by 18% and customer retention by 22% within the first year of launch.
Published Author and Conference Speaker
Authored the book 'The Empathetic Interface: Designing for a Connected World' and is a regular speaker at international UX and design conferences, sharing insights on ethical AI in design and the future of human-computer interaction.
Educational Background
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Company Overview
Bank of HawaiiBank of Hawaii Corporation is a regional financial services company headquartered in Honolulu, Hawaii. It is the primary subsidiary of Bank of Hawaii Corporation, a bank holding company. Founded in 1897, the bank provides a broad range of financial products and services to businesses, consumers, and governments in Hawaii, Guam, and other Pacific Islands. Offerings include checking and savings accounts, loans (personal, mortgage, commercial), credit cards, wealth management, investment services, and insurance products. The bank emphasizes its commitment to the local communities it serves and aims to help customers achieve their financial well-being.
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