Kim Sherman
Finksburg, Maryland,United States
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Kim Sherman is a highly accomplished product leader with over 20 years of experience in the technology sector, specializing in SaaS product strategy, management, and go-to-market execution. As the Senior Vice President and Head of Product at Pendo.io, she leads the vision, strategy, and development of Pendo's product experience platform, empowering companies to create software users love. Kim is known for her customer-centric approach, her ability to scale product organizations, and her passion for building innovative solutions that drive significant business impact. Prior to Pendo, she held key product leadership roles at notable companies such as Productboard (as Chief Product Officer), Toast, and Constant Contact, consistently delivering market-leading products and fostering high-performing teams.
Professional Summary
Kim Sherman's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Scaled Product Organizations for Hyper-Growth
Successfully built and scaled product teams at multiple fast-growing SaaS companies, including Pendo, Productboard, and Toast, establishing processes and cultures that support rapid innovation and market expansion.
Drove Product-Led Growth Initiatives
Championed and implemented product-led growth (PLG) strategies that significantly contributed to user acquisition, engagement, and revenue growth across various B2B SaaS platforms.
Leadership in Product Experience & Analytics
At Pendo, spearheads the development of cutting-edge product analytics and in-app guidance tools, helping thousands of companies worldwide improve their digital product experiences.
Keynote Speaker and Industry Thought Leader
Frequently shares expertise on product management, leadership, and SaaS strategy at industry conferences and events, contributing to the broader product community.
Educational Background
Bachelor's degree, English Literature (British and Commonwealth)
Wake Forest University - Year 1984
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million client households with a strong focus on digital banking innovation alongside its extensive network of ATMs and financial centers.
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