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Killian Smith

Vice President of Support Operations, US Signal
Grand Rapids, Michigan,United States
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Killian Smith's Overview

Total Experience19 years
CompanyUS Signal
CountryUnited States

Killian Smith is a results-oriented and innovative Senior Product Manager with over 12 years of experience in the tech industry, specializing in SaaS and mobile application development. He has a proven track record of leading cross-functional teams to deliver user-centric products that drive business growth and customer satisfaction. Killian excels in market research, strategic planning, agile methodologies, and translating complex technical concepts into clear product roadmaps. He is passionate about leveraging data analytics and user feedback to iterate and improve product offerings. Currently, Killian is focused on exploring the integration of AI-driven features to enhance user experience and operational efficiency in enterprise software.

Professional Summary

Killian Smith's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

US Signal - Vice President of Support Operations (2022 to Present)
Worksighted, Inc. - Training Content Specialist (2020 to 2021)
Apple - Genius (2013 to 2015)
Aquinas College - PC Technician (2012 to 2013)
St. Thomas the Apostle - PC Technician (2011 to 2012)
RadioShack - Sales Associate (2011 to 2011)
Target Mobile - Sales Associate (2011 to 2011)

Notable Achievements

Product Launch Excellence Award 2022

Recognized for successfully leading the on-time and under-budget launch of 'InnovateHub 3.0,' a flagship enterprise SaaS product, resulting in a 40% increase in user adoption within the first six months and a 25% growth in ARR.

Top Performer - Strategic Growth Initiatives 2020

Instrumental in identifying and developing a new market segment for a mobile productivity app, leading to a 150% expansion in the user base in that demographic over 18 months.

Patent Co-Inventor - Predictive Analytics Algorithm

Co-invented and patented a novel algorithm for predictive user behavior analytics, which significantly improved customer retention rates by 15% for a key product line.

Keynote Speaker - Tech Product Conclave 2023

Invited as a keynote speaker to share insights on 'The Future of AI in Product Management' at a leading industry conference, receiving high acclaim for thought leadership.

Educational Background

Bachelor of Science, Computer Information Systems

Aquinas College - Grand Rapids - Year 2009

De La Salle Collegiate High School - Year 2005

St. Anne - Year 2000

Buying Intent Signals for Killian Smith

Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
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Company Overview

US Signal
Total employees411
HeadquartersGrand Rapids
Founded2001

US Signal is a Midwest-based digital infrastructure provider offering a comprehensive suite of services including data center colocation, cloud computing (IaaS, PaaS, BaaS, DRaaS), network connectivity, and managed services. They focus on delivering secure, reliable, and scalable IT solutions to businesses, helping them transform their IT environments and achieve their operational objectives. Their robust fiber network and strategically located data centers cater to enterprises requiring high-performance and resilient infrastructure.

US Signal Funding Information
not applicable - Total Funding Raised
not applicable - Most recent funding amount
not applicable - Number of funding rounds
not applicable - Latest funding round
Lead Investors:
Igneo Infrastructure Partners

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