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Kenfield Griffith
Nairobi County,Kenya
Find Kenfield Griffith's Email
Find Kenfield Griffith's PhoneWho Is Kenfield Griffith?
Kenfield Griffith is a visionary entrepreneur and the Founder and CEO of Ajua (formerly mSurvey), Africa's first Integrated Customer Experience company. He is passionate about leveraging technology to help businesses understand and better serve their customers across the continent. Kenfield has been instrumental in pioneering mobile-first solutions for customer feedback and engagement in emerging markets, driving data-driven decision-making for numerous enterprises. His work focuses on closing the customer experience gap and empowering African businesses with actionable insights. He holds an S.M. in Computer Science from MIT and has a strong background in building scalable technology platforms.
How Did Kenfield Griffith's Career Path Shape Their Journey?
Kenfield Griffith's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
What Are Kenfield Griffith's Key Achievements?
Founder & CEO of Ajua
Successfully founded and scaled Ajua (formerly mSurvey) into a leading customer experience management platform, serving major brands across Africa and helping them connect with their customers in real-time.
Pioneer in African Mobile-First CX Solutions
Spearheaded the development of innovative mobile-based survey and customer feedback technologies tailored for the African market, significantly improving data collection and customer engagement for businesses.
Forbes Africa 30 Under 30 (Alumni)
Recognized by Forbes Africa in its prestigious '30 Under 30' list (2016, Technology category) for his impactful entrepreneurship and innovation in the technology sector in Africa.
MIT Graduate & Innovator
Holds a Master of Science (S.M.) in Computer Science from the Massachusetts Institute of Technology (MIT), where he focused on distributed systems and networks, providing a strong technical foundation for his ventures.
Secured Significant Funding for Ajua
Successfully led Ajua through multiple funding rounds, attracting investment from prominent VCs to fuel the company's growth and expansion across the African continent.
Thought Leader in Customer Experience
Frequently speaks at industry events and contributes to discussions on the future of customer experience, data analytics, and technology in Africa, establishing himself as a key voice in the field.
What's Kenfield Griffith's Educational Background?
PhD, Design and Computation - System Design
Massachusetts Institute of Technology - Year 2006
Business Administration and Management, General
Stanford University Graduate School of Business - Year 2021
Master of Science, Design and Computation
Massachusetts Institute of Technology - Year 2004
Bachelor's degree, Computer Science and Engineering
State University of New York at Buffalo - Year 2001
Buying Intent Signals for Kenfield Griffith
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Company Overview
tappiTappi is a financial technology company focused on empowering Small and Medium-sized Enterprises (SMEs) in Africa by providing them with accessible digital commerce and financial tools. Their platform enables businesses to create an online presence, manage customer interactions, verify businesses, and access financial services, ultimately helping them grow and reach a wider customer base. Tappi aims to simplify the digital journey for African SMEs, many of which are underserved by traditional financial and digital service providers.
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