Kendra Parker is a seasoned and innovative Senior Product Manager with over 12 years of experience in conceptualizing, developing, and launching successful technology products in both B2B and B2C markets. She excels at translating complex user needs and market opportunities into actionable product strategies and roadmaps. Kendra is known for her data-driven approach, her ability to lead cross-functional teams effectively, and her passion for creating intuitive user experiences that drive engagement and business growth. She has a strong background in agile methodologies and a keen eye for emerging technology trends.
Kendra Parker's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led the end-to-end product lifecycle for a new consumer mobile app, resulting in 1 million+ downloads within the first year, a 4.8-star average app store rating, and the 'Best New Tech Product of the Year' award from TechCrunch.
Spearheaded the integration of an AI-driven personalization engine into a flagship SaaS platform, increasing user engagement by 35% and customer retention by 15% within six months post-launch.
Grew the product management team from 2 to 8 members, implementing agile best practices and a clear product vision that improved development velocity by 40% and significantly reduced time-to-market for new features.
Developed and executed a product strategy for an enterprise software suite that surpassed annual revenue targets by 25%, contributing significantly to the company's overall profitability.
Iowa State University - Year 2002
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Waterfield Tech is a global leader in contact center solutions and customer experience (CX) transformation. They specialize in helping organizations enhance their customer interactions by designing, implementing, and managing advanced technologies across voice, chat, and digital channels. Their services often involve leveraging AI, automation, and cloud-based platforms to improve operational efficiency, agent performance, and overall customer satisfaction for their clients across various industries.
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