Kelly Smith
Frisco, Texas,United States
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Kelly Smith is a highly accomplished Senior Product Manager with over 12 years of experience in the technology sector, specializing in SaaS products and agile development methodologies. She has a proven track record of successfully leading cross-functional teams to deliver innovative and user-centric products that drive business growth and customer satisfaction. Kelly is adept at market research, defining product vision, roadmap planning, and translating complex technical concepts into clear, actionable requirements. She is passionate about leveraging data analytics to inform product decisions and is known for her strong communication, leadership, and problem-solving skills. Kelly thrives in fast-paced environments and is committed to continuous learning and staying ahead of industry trends.
Professional Summary
Kelly Smith's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Launched Flagship SaaS Product Suite
Led the end-to-end product lifecycle for a new enterprise SaaS suite, from ideation and market validation to launch and post-launch optimization. Achieved 150% of its first-year revenue target and a 95% customer satisfaction rate within 6 months.
Increased User Engagement by 40%
Redesigned the user onboarding process for a key mobile application, incorporating gamification and personalized workflows. This initiative resulted in a 40% increase in daily active users and a 25% reduction in early churn.
Secured 'Product of the Year' Award
Spearheaded the development and market positioning of a B2B analytics platform that received the 'Product of the Year' award from TechIndustry Insights for its innovative features and significant market impact.
Improved Development Cycle Efficiency by 20%
Championed the adoption of a new agile framework and collaboration tools, resulting in a 20% reduction in development cycle times and improved team velocity for three consecutive quarters.
Educational Background
Bachelor of Science (B.S.), Business Administration and Management, General
Sacred Heart University - Year 1997
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.
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