Kelly Kirwan
Gilbert, Arizona,United States
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Kelly Kirwan is a seasoned UX Research Lead with over a decade of experience in shaping user-centric digital products and services for leading technology companies and innovative startups. She excels in translating complex user needs into actionable design insights through a mixed-methods approach, encompassing ethnographic studies, usability testing, surveys, and data analytics. Kelly is passionate about building empathetic and inclusive digital experiences, and has a proven track record of leading research initiatives that directly contribute to enhanced user engagement, product adoption, and business growth. She is a strong advocate for integrating user feedback throughout the entire product development lifecycle and frequently mentors aspiring UX researchers.
Professional Summary
Kelly Kirwan's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led UX Research for Award-Winning Mobile Application
Directed all phases of user research for a mobile application that received the 'Best User Experience' award at the 2022 Digital Innovation Summit, contributing to a 40% increase in daily active users post-launch.
Established User Research Practice at Innovatech Corp
Built the User Research department from the ground up at Innovatech Corp, implementing standardized research methodologies, tools, and a research repository, significantly improving the efficiency and impact of design decisions.
Keynote Speaker at UX World Conference 2023
Delivered a keynote presentation on 'The Ethics of AI in User Research' to an international audience of UX professionals, sharing insights on responsible innovation.
Published Research on Inclusive Design Practices
Authored and co-authored several influential articles and whitepapers on creating accessible and inclusive digital products, featured in prominent industry publications.
Educational Background
Bachelor's degree, Communication, General
Utah State University - Year 1976
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Company Overview
Motorola SolutionsMotorola Solutions is a global leader in mission-critical communications and analytics. Our technology platforms in mission-critical communications, command center software, video security & analytics, bolstered by managed & support services, make communities safer and help businesses stay productive and secure. We are ushering in a new era in public safety and security, enabling smarter cities and more resilient communities.
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