Kassie Jones is a highly experienced Senior UX Researcher with over a decade of dedication to understanding user needs and translating them into actionable insights for product development. She is passionate about creating intuitive and impactful user experiences by employing a mixed-methods research approach. Kassie excels in leading complex research initiatives, from ethnographic studies and usability testing to survey design and data analysis, consistently delivering findings that drive strategic product decisions and enhance user satisfaction. She is a strong advocate for user-centered design principles and enjoys mentoring junior researchers and collaborating with cross-functional teams including designers, product managers, and engineers.
Kassie Jones's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led a multinational team of 5 researchers to conduct foundational and evaluative research for the 'ConnectSphere' social networking platform, directly influencing a product roadmap that led to a 25% increase in daily active users and a 15% improvement in user retention over two years.
Authored a widely-cited guide on practical empathy-building techniques for UX researchers, which has been adopted by several university curricula and internal training programs at leading tech companies.
Delivered a keynote presentation on 'The Future of AI in User Research' to an audience of over 1,500 UX professionals, sharing innovative approaches to leveraging artificial intelligence for deeper user understanding.
Awarded the 'Excellence in Research' award at [Fictional Previous Company Name] for three consecutive years (2019-2021) due to consistently delivering high-impact research that shaped successful product outcomes.
University of Wisconsin-Madison - Year 2007
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