Karen Smith
San Francisco Bay Area,United States
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Karen Smith is a highly accomplished Senior Product Manager with over 12 years of experience in the technology sector, specializing in SaaS solutions and mobile application development. She has a proven track record of leading cross-functional teams to deliver innovative, user-centric products that drive business growth and enhance customer satisfaction. Karen is adept at market analysis, product strategy, agile methodologies, and stakeholder management. She is passionate about leveraging data-driven insights to solve complex problems and create impactful digital experiences. Outside of her professional life, Karen is an avid hiker and volunteers at a local coding bootcamp for underprivileged youth.
Professional Summary
Karen Smith's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Launched Flagship Product 'Innovate Suite'
Successfully led the end-to-end product lifecycle for 'Innovate Suite,' a B2B SaaS platform, from initial concept to market launch. Achieved 10,000+ active users and exceeded revenue targets by 20% within the first year.
Increased User Engagement by 35%
Spearheaded a major redesign and feature enhancement project for a key mobile application, resulting in a 35% increase in daily active users and a 25% improvement in user retention metrics over six months.
Speaker at TechForward Conference 2023
Selected as a keynote speaker at the annual TechForward Conference, presenting on 'The Future of AI in Product Management' to an audience of over 500 industry professionals.
Scaled Product Team and Processes
Grew the product management team from 3 to 10 members, implementing robust agile frameworks and mentorship programs that improved team velocity by 40% and fostered a culture of innovation.
Educational Background
BS, Marketing, Management
San José State University
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Company Overview
UniphoreUniphore is a global leader in conversational AI and automation, delivering solutions that enhance customer experiences and improve enterprise efficiency. Their platform leverages AI, machine learning, and natural language processing to understand and act on conversations across various channels, aiming to bridge the gap between humans and machines. From contact centers to sales intelligence, Uniphore helps businesses unlock the value in every conversation.
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