Justine Britland
Bethlehem, Pennsylvania,United States
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Justine Britland is a highly experienced and respected marketing and communications leader with a strong focus on customer-centric strategies and brand development, particularly within the retail sector. She is currently the Director of Marketing & Communications at Dunelm, a leading UK home furnishings retailer, where she is responsible for shaping and executing the company's marketing vision. Justine also serves as a Non Executive Director at Timpson Group, contributing her expertise to another well-known British retailer. Her previous significant roles include Customer Director at Co-op, where she was instrumental in transforming customer experience and re-energizing the brand. Justine is recognized for her ability to drive growth, build strong brands, and lead high-performing teams in dynamic environments. She has a deep understanding of digital transformation, customer engagement, and leveraging data for strategic decision-making.
Professional Summary
Justine Britland's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Director of Marketing & Communications at Dunelm
Leads all marketing and communication strategies for Dunelm, one of the UK's largest homewares retailers, focusing on brand growth, customer acquisition, and engagement across multiple channels.
Non Executive Director at Timpson Group
Provides strategic oversight and guidance as a Non Executive Director for the diverse retail and service provider, Timpson Group, leveraging her extensive retail and marketing experience.
Former Customer Director at Co-op
Successfully led customer strategy and brand revitalisation initiatives at Co-op, significantly enhancing customer perception and engagement during her tenure.
Recognition as a Leading Marketer
Frequently recognized for her contributions to the marketing field, including mentions in industry publications and lists of influential marketers (e.g., previous inclusion in Marketing Week's Top 100 Marketers).
Champion for Customer-Centricity
Known for consistently advocating for and implementing customer-first approaches in large retail organizations, leading to improved customer loyalty and business performance.
Educational Background
MBA/BS, Business Administration and Management, General
College of Saint Elizabeth
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Company Overview
AvantuneAvantune is a global technology company that provides enterprise-grade cloud solutions, focusing on digital transformation and business process automation. Their flagship platform, Genialcloud, offers a suite of integrated applications for CRM, project management, business intelligence, collaboration, and IT infrastructure management, designed to help businesses optimize operations, enhance productivity, and drive innovation without significant upfront investment in hardware or software licenses.
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