Judy Wong
New York City Metropolitan Area,United States
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Judy Wong is a highly accomplished User Experience (UX) Director and Product Strategist with over 15 years of experience in designing and launching innovative digital products for global audiences. She possesses a deep understanding of user-centered design principles, agile methodologies, and cross-functional team leadership. Judy is passionate about leveraging technology to solve complex problems and create intuitive, engaging, and accessible experiences. Her expertise spans across mobile and web applications, SaaS platforms, and emerging technologies. She is known for her ability to translate user research and business requirements into compelling design solutions that drive user satisfaction and business growth.
Professional Summary
Judy Wong's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led Redesign of Flagship E-commerce Platform
Directed the complete UX overhaul for 'ShopSphere', a major e-commerce platform, resulting in a 25% increase in conversion rates, a 40% reduction in cart abandonment, and a significant uplift in customer satisfaction scores within 6 months of launch.
Pioneered AI-Powered Personalization Features
Championed and led the design and integration of AI-driven personalization features into 'ConnectPro SaaS', enhancing user engagement by 60% and improving feature adoption by users through tailored content and recommendations.
Established and Scaled a High-Performing Design Team
Built and mentored a diverse team of 12+ UX/UI designers and researchers from the ground up, fostering a collaborative and innovative culture that consistently delivered award-winning designs and improved product development velocity by 30%.
Speaker at 'Design Forward Conference 2023'
Invited speaker at the 'Design Forward Conference 2023', where she presented on 'The Future of Ethical AI in UX Design', sharing insights with over 500 industry professionals.
Educational Background
MBA, Finance
Columbia University - Columbia Business School
BS, Economics
Massachusetts Institute of Technology
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Company Overview
SpectrumCharter Communications, Inc. is a leading American telecommunications and mass media company that offers services to consumers and businesses under the brand name Spectrum. Its primary services include high-speed internet (Spectrum Internet®), cable television (Spectrum TV®), and home phone services (Spectrum Voice®), as well as mobile services (Spectrum Mobile™). As one of the largest broadband connectivity and cable operators in the U.S., Spectrum serves millions of customers in over 40 states, providing reliable connectivity and entertainment options for homes and businesses. They focus on delivering a wide range of advanced products and services designed to meet the evolving digital needs of their customers.
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