Jocelyn Feder
Berlin, Connecticut,United States
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Jocelyn Feder is an accomplished Senior UX Researcher with a decade of experience dedicated to understanding user needs and translating them into actionable insights for product development. She specializes in mixed-methods research, usability testing, and ethnographic studies, consistently championing user-centered design principles. Jocelyn is passionate about creating intuitive and impactful digital experiences that solve real-world problems and drive user satisfaction and business success. She has a strong background in SaaS, e-commerce, and mobile application research.
Professional Summary
Jocelyn Feder's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Redesign of Core Product Feature Suite
Led comprehensive user research initiatives that directly informed the redesign of a core product feature suite, resulting in a 25% improvement in task completion rates and a 15% increase in user satisfaction scores within six months post-launch.
Established User Research Practice
Built and scaled the user research practice from the ground up at a mid-sized tech company, implementing standardized research methodologies, tools, and a research repository that increased research velocity and impact across multiple product teams.
Published 'Empathy in Design' Framework
Developed and published an influential 'Empathy in Design' framework, adopted by several organizations and frequently cited in industry publications, aimed at embedding deeper user understanding into the design process.
Speaker at UX International Conference 2023
Selected as a keynote speaker at the UX International Conference 2023, presenting on 'The Future of Ethical AI in User Research' to an audience of over 1000 industry professionals.
Educational Background
Bachelor of Arts (BA), Interpersonal and Organizational Communication
University of Hartford - Year 1989
Certificate, Human Resources Management
Bentley University - Year 1998
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Company Overview
Gerber Technology, a Lectra CompanyGerber Technology, founded in 1968 and acquired by Lectra in 2021, is a leading global provider of integrated software and hardware automation solutions for a wide range of industries including apparel and fashion, signs and graphics, and packaging. As part of Lectra, it strengthens the group's market leadership and Industry 4.0 offerings, helping customers digitalize and optimize their design, development, and manufacturing processes from concept to production, enabling greater speed, efficiency, and sustainability.
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