Jim Favero
Longwood, Florida,United States
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Jim Favero is a highly accomplished and visionary product executive with over two decades of experience in building and scaling successful technology products and teams, particularly in the SaaS and MarTech industries. He is widely recognized for his tenure as the Chief Product Officer (CPO) at ActiveCampaign, where he played a pivotal role in transforming the company from a promising startup into a global leader in customer experience automation (CXA), serving hundreds of thousands of businesses worldwide. Jim possesses a rare blend of deep technical understanding, stemming from his earlier career as a software engineer and architect (with notable expertise in Ruby on Rails), combined with a profound passion for customer-centric innovation and a strategic acumen for product-led growth. He is known for his ability to foster a culture of excellence, collaboration, and rapid iteration within product, design, and engineering organizations, driving significant market impact and user satisfaction. His leadership style emphasizes empowering teams and making data-informed decisions to solve complex customer problems effectively.
Professional Summary
Jim Favero's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Scaled ActiveCampaign to Global CXA Leader
As CPO, led product strategy, vision, and execution, instrumental in ActiveCampaign's growth to over 180,000 customers, achieving unicorn status and establishing it as a dominant force in the customer experience automation market.
Championed Product-Led Growth and Innovation
Successfully implemented product-led growth strategies and fostered a culture of continuous innovation, leading to the development and launch of numerous impactful features and platform enhancements that drove customer acquisition and retention.
Built and Mentored High-Performing Product Organizations
Recruited, developed, and led large, globally distributed product, design, and research teams, cultivating an environment of high performance, learning, and strong cross-functional collaboration.
Early Adopter and Advocate for Ruby on Rails
Contributed to and advocated for the Ruby on Rails framework in its early days, applying it successfully in various ventures and demonstrating its power for rapid application development.
Successful Entrepreneurial Ventures
Co-founded and led product/technology for several startups prior to ActiveCampaign, gaining deep experience in the challenges and triumphs of building businesses from the ground up.
Educational Background
University of Central Florida - Year 1974
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Company Overview
Level 3 CommunicationsLevel 3 Communications was a multinational telecommunications and Internet service provider company headquartered in Broomfield, Colorado. It operated one of the world's largest Tier 1 fiber-optic networks, providing data, voice, video, and content delivery services to enterprise, government, and carrier customers globally. Key services included IP transit, VPN, Ethernet, colocation, and cloud connectivity. In 2017, Level 3 Communications was acquired by CenturyLink, which subsequently rebranded as Lumen Technologies in 2020. The Level 3 network and services are now integral parts of Lumen's offerings.
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