Jenny Briant
Leeds, England,United Kingdom
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Jenny Briant is a dynamic and results-oriented leader in digital experience and operations, currently holding the position of Head of Digital Experience & Operations at Abri Group. With approximately 18 years of comprehensive experience, she excels in driving digital transformation initiatives, shaping customer-centric strategies, and optimizing digital service delivery, predominantly within the UK housing sector. Jenny is recognized for her passion in harnessing technology and data analytics to craft intuitive, accessible digital solutions. Her work consistently aims to elevate customer satisfaction, streamline operational processes, and foster a culture of digital innovation and excellence within her teams.
Professional Summary
Jenny Briant's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Strategic Digital Leadership at Abri
Directs the overarching strategy and operational execution for Abri's digital services, focusing on delivering exceptional and efficient digital experiences for both customers and internal colleagues.
Enhancement of Digital Customer Journeys
Pioneered and implemented key strategies and technological platforms that substantially improved digital engagement, service accessibility, and overall satisfaction for customers at Abri and previously at Sovereign Housing.
Champion of User-Centricity and Innovation
A steadfast advocate for user-centric design principles and agile methodologies in the development of digital products, leading to enhanced usability, positive user feedback, and the successful adoption of new digital tools.
Educational Background
Human Resources Management - Level 5 Certificate
CIPD Qualifications - Year 2020
Bachelor of Arts. BA. (Hons), Psychology
Leeds Beckett University - Year 2011
A-Levels
Stamford College - Year 2008
Casterton Business and Enterprise College - Year 2003
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Company Overview
Ten10Ten10 is a UK-based technology consultancy specializing in Quality Engineering, Software Testing, Automation, and Business Analysis. They focus on helping organizations deliver high-quality software efficiently and effectively by providing expert consultants, managed services, and upskilling talent through their award-winning Ten10 Academy.
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