Jennifer H
Charlotte, North Carolina,United States
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Jennifer H. is a seasoned and results-driven product leader with over 12 years of experience in conceptualizing, developing, and launching innovative digital products in fast-paced tech environments. She possesses a strong background in user-centered design, agile methodologies, and data-driven decision-making. Jennifer is passionate about building products that solve real-world problems and create exceptional user experiences. She excels at leading cross-functional teams, defining product vision and strategy, and translating complex technical concepts into clear, actionable plans. Her expertise spans SaaS, mobile applications, and e-commerce platforms, with a proven track record of driving growth and user engagement.
Professional Summary
Jennifer H's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Launched Award-Winning 'InnovateApp' Mobile Platform
Led the end-to-end product lifecycle for 'InnovateApp', a B2B mobile solution, from initial concept to market launch. Achieved 100,000+ active users within the first year and secured the 'Best New Tech Solution' award at the 2022 Digital Impact Awards.
Scaled Product Operations for Series B Startup
Developed and implemented new product development processes and team structures that supported a 3x growth in the engineering team and a 2x increase in feature velocity, contributing significantly to the company securing Series B funding.
Increased User Retention by 25% for 'CoreProduct'
Championed a data-informed redesign of 'CoreProduct's' onboarding and key feature set, resulting in a measurable 25% increase in user retention over 6 months and a 15% uplift in daily active users.
Keynote Speaker at 'ProductCon Global 2023'
Delivered a keynote presentation on 'The Future of AI in Product Management' to an audience of over 2,000 product professionals, sharing insights on emerging trends and best practices.
Educational Background
Professional Certificate in Coding, Full Stack Development with MERN, Computer Engineering
MIT xPRO - Year 2022
MBA, Tech MBA
Cornell Johnson Graduate School of Management - Year 2020
Tech MBA (STEM), Tech MBA
Cornell Tech - Year 2020
Bachelor's degree, Law School，School of Journalism（communication）
Fudan University
Calculus (Math 220)
University of Illinois at Urbana-Champaign
Business Analyst Nanodegree, Business, Management, Marketing, and Related Support Services
Udacity
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Company Overview
CustomerX LLCCustomerX LLC is a forward-thinking technology services company specializing in developing and implementing bespoke customer relationship management (CRM) solutions and data analytics platforms for B2B clients. We empower businesses to better understand their customers, optimize their sales funnels, and enhance customer retention through innovative software and expert consulting. Our mission is to transform customer data into actionable insights, driving growth and efficiency for our partners across various industries.
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