Jen Provenzano

Manager, Customer Experience (CX) Systems, Deel
Albany, New York,United States
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Who Is Jen Provenzano?

Total Experience9 years
CompanyDeel
CountryUnited States

Operations & Systems leader with a decade of experience scaling Customer Success, Onboarding, Professional Services, and Support operations in high-growth SaaS environments. Specializes in GTM systems like Salesforce and Gainsight, workflow automation, cross-systems integration, and building scalable, repeatable processes. Leads CX systems strategy at Deel, focusing on AI-driven automation to enhance customer experience and operational efficiency.

Jen Provenzano LinkedIn pageCompany Website

How Did Jen Provenzano's Career Path Shape Their Journey?

Jen Provenzano's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Deel - Manager, Customer Experience (CX) Systems(2024 to Present)
Impel - Customer Success Operations Manager(2023 to 2024)
Contentsquare - Manager - Customer Success Systems(2022 to 2023)
Particle - Business Operations Consultant(2022 to 2022)
TYR Sport, Inc. - Operations Associate(2018 to 2018)
MCNC - Purchasing & Accounting Specialist(2017 to 2017)
Trans World Entertainment - Assistant Buyer(2016 to 2017)

What Are Jen Provenzano's Key Achievements?

AI-Driven Customer Reference Recommendations

Launched AI solutions that auto-recommend customer references to sales teams during key negotiations, improving sales effectiveness.

AI Sentiment Analysis and Virtual Agents in Gainsight

Embedded AI sentiment analysis & virtual agents in Gainsight to help CSMs prioritize accounts and proactively address risk, enhancing customer retention.

Scalable System Roadmaps

Proven record of building scalable system roadmaps, leading technical teams, and reducing friction for customers while increasing retention.

What's Jen Provenzano's Educational Background?

Bachelor of Science (B.S.), Business/Managerial Economics

State University of New York College at Oneonta

Buying Intent Signals for Jen Provenzano

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Deel
Total employees3900
HeadquartersSan Francisco
Founded2019

Deel is a global payroll and compliance platform that helps businesses hire anyone, anywhere. It automates payroll, taxes, HR, and compliance processes for international teams.

Company Website
Deel Funding Information
Unknown - Total Funding Raised
$50M - Most recent funding amount
9 - Number of funding rounds
May 16, 2023 - Latest funding round
Lead Investors:
Andreessen Horowitz
Spark Capital
Y Combinator
DST Global

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