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Jenifer Gordon

Director of Customer Insights, KLAS Research
Orem, Utah,United States
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Jenifer Gordon's Overview

Total Experience33 years
CompanyKLAS Research
CountryUnited States

Jenifer Gordon is a seasoned Product Management leader with over 12 years of experience in driving product strategy, vision, and execution for innovative technology solutions. She has a proven track record of launching successful B2B and B2C products in competitive markets, focusing on user-centric design and data-driven decision-making. Jenifer excels at cross-functional team leadership, bridging the gap between engineering, design, marketing, and sales to deliver products that meet both user needs and business objectives. She is passionate about emerging technologies, particularly in the realms of AI-driven analytics and sustainable tech, and is always looking for opportunities to create impactful and scalable products.

Professional Summary

Jenifer Gordon's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

KLAS Research - Director of Customer Insights (2022 to Present)
PGM - Project Manager (1992 to 2006)

Notable Achievements

Led Launch of Flagship SaaS Product

Successfully managed the end-to-end product lifecycle, from ideation to launch and post-launch optimization, for a new enterprise SaaS platform. Achieved 150% of initial user adoption targets within the first six months and secured key industry awards for innovation.

Growth in User Engagement by 40%

Championed and implemented a series of data-informed feature enhancements and A/B tests for a mature mobile application, resulting in a 40% increase in daily active users and a 25% uplift in user retention over one year.

Keynote Speaker at Tech Product Conference 2023

Invited to deliver a keynote address on 'The Future of Ethical AI in Product Development' at a major industry conference, sharing insights with over 1000 product professionals.

Built and Mentored High-Performing Product Team

Recruited, onboarded, and mentored a team of 5 product managers, fostering a collaborative environment and improving team velocity by 30% through streamlined processes and agile methodologies.

Educational Background

Bachelor of Science (B.S.), Economics

Brigham Young University - Year 1990

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Notable news
Hiring actively
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Company Overview

KLAS Research
Total employees350
HeadquartersPleasant Grove, Utah
Founded1996

KLAS Research is a healthcare IT data and insights company that specializes in providing transparent and impartial research on the software, services, and medical equipment used by healthcare providers globally. From an end-user perspective, KLAS helps healthcare organizations make informed decisions by offering detailed performance ratings, peer-to-peer reviews, and trend reports. Their work aims to improve healthcare by enabling providers to identify high-performing vendors and solutions, and by giving vendors actionable feedback to enhance their offerings.

KLAS Research Funding Information
not applicable - Total Funding Raised
not applicable - Most recent funding amount
not applicable - Number of funding rounds
not applicable - Latest funding round
Lead Investors:
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