Jen Cogan is a dynamic and results-oriented product leader with over 15 years of experience in driving product strategy, development, and market launch for innovative SaaS and technology solutions. She excels at translating complex user needs and market opportunities into compelling product visions and actionable roadmaps. Jen has a proven ability to lead and mentor cross-functional teams, fostering a collaborative environment to deliver high-quality products that achieve significant business impact and customer satisfaction. Her expertise spans user experience (UX) design principles, agile methodologies, data analytics, and go-to-market strategies, particularly within high-growth tech environments.
Jen Cogan's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Spearheaded the end-to-end product lifecycle for a new B2B enterprise software platform, which acquired over 10,000 active users within the first year and received the 'Innovator of the Year' award from TechSolutions Magazine.
Successfully scaled the product management team from 4 to 12 members, implementing robust product processes that contributed to a 40% year-over-year revenue growth for her product line.
Championed and implemented a company-wide user-centric design initiative, resulting in a 25% improvement in user satisfaction scores and a 15% reduction in customer support tickets related to usability.
Invited as a keynote speaker at multiple industry conferences, sharing insights on product innovation, agile transformation, and building customer-focused technology products.
Northwood sixth form - Year 1996
Nower Hill High School - Year 1992
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John Lewis & Partners is a leading British brand of high-end department stores operating throughout Great Britain, with concessions also located in the Republic of Ireland and Australia. It is known for its commitment to quality, customer service, and its unique employee-owned business model as part of the John Lewis Partnership, which also owns Waitrose & Partners supermarkets. They offer a wide range of products including home furnishings, fashion, beauty, electricals, and technology, often emphasizing a 'Never Knowingly Undersold' price promise (though this policy has evolved).
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