Jen Wood
Kernersville, North Carolina,United States
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Jen Wood is an accomplished User Experience (UX) and User Interface (UI) Design Lead with over 12 years of experience in crafting intuitive, engaging, and accessible digital products. Currently based in Austin, Texas, she specializes in user-centered design methodologies, from initial research and wireframing to high-fidelity prototyping and usability testing. Jen has a proven track record of translating complex user needs and business requirements into elegant and effective design solutions for web, mobile, and enterprise applications. She is passionate about inclusive design, mentoring junior designers, and staying at the forefront of emerging design trends and technologies. Jen thrives in collaborative, agile environments and is adept at working closely with product managers, engineers, and stakeholders to deliver impactful user experiences.
Professional Summary
Jen Wood's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Redesign of Core E-commerce Platform
Led the end-to-end redesign of a major e-commerce platform, resulting in a 25% increase in conversion rates and a 40% improvement in user task completion times within six months of launch.
Mobile App 'Best New Design' Award
Principal designer for a new mobile application that received the 'Best New Mobile App Design' award at the 2022 Digital Innovation Summit for its intuitive navigation and visually appealing interface.
Establishment of Company-Wide Design System
Championed and successfully implemented a comprehensive design system across the organization, significantly improving design consistency, development efficiency, and brand coherence across multiple product lines.
Speaker at 'UX Forward' Conference 2023
Invited speaker at the 'UX Forward' conference, where she presented on 'The Future of Accessible Design in AI-Powered Applications,' sharing insights with over 500 industry professionals.
Educational Background
Bachelor's degree, Accounting and Business/Management
Appalachian State University - Year 1999
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Company Overview
Bank of AmericaBank of America is a global financial institution serving a diverse range of clients, from individual consumers and small businesses to large corporations and governments. It offers a comprehensive suite of products and services including banking (checking, savings, credit cards, mortgages), investment management, wealth management, financial planning, and other financial and risk management solutions. For end-users, this means access to a vast network of ATMs and financial centers, robust online and mobile banking platforms, and a variety of tools and resources to manage their personal finances, invest for the future, or secure loans for major purchases.
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