Jen Callahan
Charlotte Metro,United States
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Jen Callahan is a dynamic and results-oriented Senior Product Manager with over 12 years of experience in driving product strategy, development, and launch for B2B and B2C SaaS solutions. She has a strong track record of leading cross-functional teams to deliver innovative products that meet user needs and exceed business goals. Jen is passionate about leveraging data analytics and user research to inform product decisions and create exceptional user experiences. She is adept at agile methodologies, roadmap planning, and stakeholder management, consistently transforming complex challenges into successful market offerings.
Professional Summary
Jen Callahan's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Launched Award-Winning AI-Powered Analytics Platform
Led the end-to-end product lifecycle, from ideation to launch, of an AI-powered analytics platform that secured 'Best New SaaS Product of the Year' and acquired 50+ enterprise clients within the first 12 months.
Increased User Engagement by 40%
Drove a series of data-informed feature enhancements and UX improvements for a mature product line, resulting in a 40% increase in daily active users and a 25% uplift in customer satisfaction scores.
Successful Market Expansion into EMEA
Developed and executed the product strategy for expanding a key software solution into the EMEA market, achieving 150% of the revenue target in the first year post-launch.
Scaled Product Team & Processes
Instrumental in scaling the product management team from 3 to 10 members, implementing standardized agile processes and mentorship programs that improved team velocity and output quality.
Educational Background
Bachelor's degree, History/Journalism
University of Delaware
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world.
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