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Jeff Puritt is the President and Chief Executive Officer of TELUS International, a leading global customer experience (CX) and digital solutions provider. With a background in corporate law, Jeff joined the parent company, TELUS, in 2001 and has been instrumental in the international arm's significant growth. Since becoming CEO of TELUS International in 2016, he has led the company through numerous strategic acquisitions and a major expansion of its global footprint. A pivotal moment in his leadership was overseeing the company's successful dual-listing on the New York and Toronto Stock Exchanges in 2021, one of the largest tech IPOs in Canadian history. He is a passionate advocate for social capitalism and is renowned for fostering a 'caring culture' that prioritizes team member engagement and well-being, which has earned the company numerous 'Best Place to Work' awards globally.
Jeff Puritt's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Spearheaded one of the largest tech IPOs in the history of the Toronto Stock Exchange (TSX) and a significant dual-listing on the New York Stock Exchange (NYSE) in February 2021. This strategic move raised approximately $1.4 billion, significantly elevating the company's global profile and providing substantial capital for future growth.
Under his leadership, TELUS International has experienced exponential growth, expanding its operations to over 30 countries and growing its team to more than 75,000 members. He has overseen numerous key acquisitions, transforming the company into a global leader in digital CX and IT services.
Cultivated a globally recognized caring culture focused on employee engagement, diversity, and well-being. This commitment has resulted in TELUS International consistently receiving accolades for its workplace environment, including being named an 'Achievers 50 Most Engaged Workplaces®' and a 'Best Place to Work' in multiple regions.
A vocal proponent of 'doing well by doing good,' Puritt has embedded corporate social responsibility into the company's core strategy. He champions the global 'TELUS Days of Giving' program, which has mobilized tens of thousands of volunteers to support local communities worldwide.
Osgoode Hall Law School
York University
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TELUS Digital is the in-house team driving the digital transformation for TELUS, one of Canada's largest telecommunications companies. Comprised of designers, developers, product managers, and strategists, the team focuses on creating simple, user-centric digital experiences for millions of customers across web and mobile platforms. By leveraging agile methodologies and data-driven insights, TELUS Digital aims to improve customer satisfaction, streamline online services, and innovate on how users interact with TELUS products and services. It is not a separate company but an integral division of the parent company, TELUS Corporation.
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