Jeffrey Heins
Cumberland County, Maine,United States
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Jeffrey Heins is a results-driven technology leader and software architect with over 18 years of comprehensive experience in designing, developing, and deploying scalable enterprise solutions and innovative digital products. He possesses a strong background in cloud computing (AWS, Azure), microservices architecture, DevOps practices, and agile methodologies. Jeffrey is known for his ability to bridge the gap between technical teams and business stakeholders, effectively translating complex requirements into robust and efficient software. He has a passion for mentoring engineering teams, fostering a culture of innovation, and driving technical excellence to achieve strategic business objectives. Throughout his career, Jeffrey has successfully led multiple high-impact projects from conception through to launch, consistently delivering value and exceeding expectations.
Professional Summary
Jeffrey Heins's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Enterprise Platform Modernization Lead
Spearheaded the re-architecture and migration of a legacy monolithic application to a cloud-native microservices platform, resulting in a 40% reduction in operational costs and a 60% improvement in system scalability and resilience.
Innovator of the Year Award 2021
Received the company's 'Innovator of the Year' award for developing a novel AI-driven predictive analytics engine that improved customer engagement metrics by 25% within six months of deployment.
Global Product Launch Success
Successfully led the technical development and cross-functional coordination for a global product launch across 15 countries, achieving target adoption rates within the first quarter and significantly expanding market share.
Open Source Community Contributor
Recognized as a key contributor to a popular open-source data processing framework, with several pull requests merged that enhanced performance and added critical features used by thousands of developers.
Educational Background
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Company Overview
FairPoint CommunicationsFairPoint Communications, Inc. was a telecommunications company providing data, voice, and video services primarily in northern New England (Vermont, New Hampshire, Maine) and 17 other states. It focused on serving residential and business customers, especially in rural and smaller urban areas, often by acquiring Verizon's landlines in those regions. Services included high-speed internet (DSL), local and long-distance phone service, and television services. In 2017, FairPoint was acquired by Consolidated Communications. The acquisition aimed to expand Consolidated's fiber network and service offerings, integrating FairPoint's operations into its larger footprint.
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