Jeff Oldham is a highly accomplished and seasoned technology executive with over two decades of experience in leading and scaling global enterprise software companies. He currently serves as the Chief Operating Officer (COO) at ServiceNow, where he is responsible for driving the company's global operations, go-to-market strategy, customer success, and overall operational excellence to support ServiceNow's rapid growth and market leadership. Before joining ServiceNow, Oldham held several key executive positions at Salesforce for over a decade, including EVP of Global Sales and Chief Revenue Officer for Quip, where he was instrumental in driving significant revenue growth and global expansion. He is recognized for his expertise in building high-performing teams, fostering customer-centric cultures, and executing complex go-to-market strategies in the competitive SaaS landscape. Jeff is passionate about leveraging technology to solve complex business challenges and deliver exceptional customer outcomes.
Jeff Oldham's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Oversees global operations, go-to-market functions, customer success, and alliances, playing a pivotal role in ServiceNow's continued growth, market expansion, and operational efficiency as a leading digital workflow company.
During his extensive tenure at Salesforce, held multiple senior leadership roles, including EVP of Worldwide Sales & Alliances for an industry vertical and EVP, Global Sales & CRO for Quip, contributing significantly to Salesforce's revenue milestones and market penetration.
Recognized for deep expertise in developing and executing successful go-to-market strategies for high-growth SaaS companies, enabling them to scale operations, capture market share, and build strong, lasting customer relationships.
Consistently championed customer-centric approaches, focusing on delivering tangible business value and ensuring high levels of customer satisfaction and retention across various leadership roles.
University of Missouri-Kansas City - Year 2018
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Groff Tractor & Equipment is a well-established authorized dealer of heavy construction equipment, serving multiple states including Pennsylvania, Maryland, Delaware, New Jersey, and West Virginia. They offer a comprehensive range of new and used equipment from leading manufacturers such as CASE Construction, Wirtgen Group (Wirtgen, Vögele, Hamm, Kleemann), Takeuchi, BOMAG, and others. Beyond sales, Groff Tractor provides extensive parts availability, factory-trained service technicians, and rental solutions to support the needs of the construction, road building, aggregates, and material processing industries. Their focus is on delivering reliable machinery and exceptional customer support to help clients maximize uptime and productivity.
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