Jeanne Mills is a highly accomplished Lead UX Designer and Strategist with over 15 years of experience in creating intuitive, engaging, and user-centered digital products. Based in San Francisco, California, she has a proven ability to lead cross-functional teams, drive design vision, and translate complex user research into elegant and effective solutions. Jeanne is passionate about leveraging design thinking to solve real-world problems and has a strong portfolio in e-commerce, SaaS, and mobile application development. She is known for her meticulous attention to detail, her advocacy for accessibility, and her ability to mentor junior designers.
Jeanne Mills's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led the complete UX overhaul for a major e-commerce client, resulting in a 30% increase in conversion rates, a 20% improvement in user satisfaction scores, and a significant reduction in bounce rates within 6 months of launch.
Pioneered the design and integration of AI-driven personalization features into a leading SaaS product, enhancing user engagement by 25% and receiving an internal innovation award for the project's impact.
Built and mentored a high-performing UX design team from 2 to 10 members at a fast-growing tech startup, implementing agile design processes and fostering a culture of collaboration and continuous improvement.
Delivered a well-received keynote presentation on 'Ethical Design in the Age of AI' to an audience of over 1000 industry professionals, sharing insights on responsible innovation and user trust.
Authored a book on human-centered design principles that became a recommended resource in several university design programs and for UX professionals.
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The Bank of Tampa is a Florida-based community bank established in 1984, serving the Tampa Bay area. It offers a comprehensive suite of banking services for businesses, professionals, and individuals, including commercial and personal banking, treasury management, and wealth advisory services. The bank emphasizes personalized customer service, local decision-making, and active community involvement. It operates as a division of South State Bank, N.A., following a series of mergers and acquisitions.
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