Jeani Crouch
Dayton, Ohio,United States
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Jeani Crouch, PhD, is a highly experienced User Experience (UX) Research leader with a strong background in psychology and human-computer interaction. She is currently the Head of UX Research at Figma. Jeani is passionate about understanding user needs and behaviors to inform product strategy and design, ensuring that products are not only functional but also delightful to use. She has a proven track record of building and scaling research teams, embedding user-centered design principles within organizations, and driving impactful research that leads to measurable business outcomes. Her expertise spans qualitative and quantitative research methodologies, including usability testing, interviews, surveys, contextual inquiry, and A/B testing.
Professional Summary
Jeani Crouch's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Head of UX Research at Figma
Leads and scales the UX research function at Figma, a leading collaborative interface design tool, shaping product strategy through deep user insights.
Former Director of UX Research at VMware
Directed the UX research efforts for VMware's diverse product portfolio, building a high-performing research team and championing user-centricity across the organization.
PhD in Human Factors Psychology
Earned a doctorate focusing on human cognition and behavior in relation to technology, providing a strong theoretical foundation for her practical UX research work.
Champion for Inclusive Design
Advocates for and implements inclusive research practices to ensure products are accessible and usable by a diverse range of users.
Educational Background
Wright State University
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Company Overview
Reed ElsevierRELX Group (formerly Reed Elsevier) is a global provider of information-based analytics and decision tools for professional and business customers. The company operates in four main market segments: Risk & Business Analytics (LexisNexis Risk Solutions), Scientific, Technical & Medical (Elsevier), Legal (LexisNexis Legal & Professional), and Exhibitions (RX). RELX helps customers make better decisions, get better results and be more productive by providing data, analytics, and technology solutions. Their services are used by professionals in fields like law, science, medicine, finance, and business to advance research, manage risk, and improve outcomes.
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