Jayaram Penna
Plano, Texas,United States
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Jayaram Penna is a seasoned technology executive and entrepreneur, widely recognized as the Co-founder and Chief Technology Officer (CTO) of Gupshup, a global leader in conversational messaging and AI-powered customer engagement solutions. With a career spanning over two decades, Jayaram has been at the forefront of technological innovation, particularly in areas of large-scale distributed systems, cloud computing, artificial intelligence, and mobile messaging. At Gupshup, he spearheads the company's technology vision, product development, and engineering execution, driving the platform that enables businesses worldwide to build rich conversational experiences. His leadership has been instrumental in Gupshup's growth, scaling its infrastructure to handle billions of messages and pioneering new features in conversational AI, chatbots, and messaging APIs across diverse channels like SMS, WhatsApp, and RCS. Jayaram is passionate about leveraging technology to solve complex business problems and enhance user experiences.
Professional Summary
Jayaram Penna's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Co-founding and Scaling Gupshup
Successfully co-founded Gupshup (formerly Webaroo) and played a pivotal role in its evolution into a leading global conversational messaging platform, serving thousands of businesses and processing billions of messages monthly, achieving unicorn status.
Pioneering Conversational AI and Messaging Technology
Led the development and innovation of Gupshup's core messaging infrastructure and AI capabilities, enabling advanced chatbot solutions and rich conversational experiences across multiple platforms, significantly impacting how businesses engage with customers.
Driving Technological Vision and Execution
As CTO, has consistently provided strategic technological direction, overseeing the architecture, development, and deployment of scalable and resilient systems that underpin Gupshup's market leadership and global operations.
Securing Significant Funding and Partnerships
Contributed to Gupshup's ability to attract significant investment from prominent venture capital firms and forge strategic partnerships, underscoring the technological strength and market potential of the platform.
Educational Background
Bachelor of Engineering (BE), Electronics
Bachelor of Engineering in Electronics
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.
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