Jayant Gangwani
Delhi,India
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Jayant Gangwani is a highly experienced engineering leader with a strong background in building and scaling AI-powered enterprise software solutions. Currently serving as the VP of Engineering at Cresta, he is instrumental in driving the development of innovative products that leverage generative AI and machine learning to transform customer conversations and enhance agent productivity. Jayant has a proven track record in leading high-performing engineering teams, architecting robust distributed systems, and working extensively with cloud platforms like AWS and GCP. He is passionate about applying cutting-edge artificial intelligence to solve real-world business challenges and fostering a culture of technical excellence and collaboration.
Professional Summary
Jayant Gangwani's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
VP of Engineering at Cresta
Leads and scales the engineering organization, focusing on developing and delivering AI-driven solutions that empower contact center agents and improve customer experience outcomes for enterprise clients.
Leadership in Generative AI Product Development
Spearheaded the strategy, development, and launch of key generative AI features and products at Cresta, significantly advancing the company's offerings in real-time agent assistance and conversation intelligence.
Scaled Engineering Teams and Systems
Successfully built and mentored high-caliber engineering teams, and architected scalable, resilient systems capable of handling large volumes of data and complex AI computations in previous roles and at Cresta.
Expertise in AI/ML and Cloud Technologies
Demonstrated deep technical expertise in applying machine learning, natural language processing, and cloud-native architectures to create impactful enterprise software.
Educational Background
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Company Overview
Bandhan BankBandhan Bank Ltd. is an Indian banking and financial services company headquartered in Kolkata. Originally started as a micro-finance institution (MFI) in 2001, it received a universal banking license from the Reserve Bank of India in 2014 and commenced banking operations in August 2015. The bank is focused on serving the unbanked and underbanked population of India, providing a range of services including savings accounts, current accounts, term deposits, loans (micro, retail, SME, and agri), and other banking products. It has a significant presence in Eastern and North-Eastern India but is expanding across the country.
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