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Jason Smallwood

Executive Vice President - Regional Manager, Customers Bank
Newport Beach, California,United States
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Jason Smallwood's Overview

Total Experience36 years
CompanyCustomers Bank
CountryUnited States

Jason Smallwood is a highly experienced engineering leader with a strong background in building and scaling resilient, distributed systems and fostering high-performing engineering teams. He is currently the VP of Engineering at Gremlin, a company at the forefront of Chaos Engineering. Before joining Gremlin, Jason spent over eight years at Netflix, where he played a pivotal role in developing and managing critical infrastructure and reliability engineering practices, including significant contributions to the Chaos Engineering discipline. He is known for his expertise in cloud computing (particularly AWS), site reliability engineering (SRE), and driving operational excellence. Jason is passionate about creating robust systems and helping organizations improve their software reliability and incident response capabilities.

Professional Summary

Jason Smallwood's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Customers Bank - Executive Vice President - Regional Manager (2024 to Present)
Signature Bank - Senior Vice President - Group Director (2020 to 2024)
Waymakers - President The Board Of Directors (2020 to 2022)
City National Bank - Senior Vice President Commercial Banking (2017 to 2020)
Wells Fargo - Business Banker (2001 to 2005)

Notable Achievements

VP of Engineering at Gremlin

Leads and scales the engineering organization at Gremlin, focusing on the development and enhancement of their Chaos Engineering platform to help companies build more resilient software.

Key Engineering Leadership at Netflix

Held multiple director-level positions at Netflix, managing teams responsible for core infrastructure, cloud gateway, and traffic engineering. Significantly contributed to Netflix's scalability and reliability during a period of massive growth.

Pioneer in Chaos Engineering Practices

Was instrumental in the evolution and adoption of Chaos Engineering principles and tools within Netflix, a company renowned for popularizing the discipline.

Speaker and Thought Leader on Resilience

Frequently speaks at industry conferences and events (e.g., AWS re:Invent, QCon, SREcon) sharing insights on distributed systems, cloud architecture, chaos engineering, and operational best practices.

Building High-Performing Engineering Cultures

Recognized for his ability to build, mentor, and lead effective engineering teams, fostering environments of innovation and continuous improvement.

Educational Background

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Customers Bank
Total employees1254
HeadquartersWest Reading
Founded1997

Customers Bank, a subsidiary of Customers Bancorp, Inc. (NYSE:CUBI), is a super-community bank with assets of approximately $22 billion (as of early 2024). It offers a range of banking and lending services to small and medium-sized businesses, professionals, individuals, and families. Known for its 'high-tech, high-touch' approach, the bank combines personalized customer service with modern digital banking technologies, including commercial and industrial lending, specialty lending (like SBA loans and lender finance), commercial and residential real estate loans, and a full suite of consumer banking products. They have a notable presence in digital banking and have historically partnered with fintech companies to expand their services.

Customers Bank Stock Information
Customers Bank, Inc. is listed on the NYSE under the ticker symbol CUBI. The company went public on October 8, 2013

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