Jason Blain
Grand Rapids, Michigan,United States
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Jason Blain is a seasoned executive and thought leader currently serving as the CEO of The CHR Group, a consultancy specializing in customer experience (CX) and human resources (HR). With over two decades of experience, Jason has a strong track record in driving business transformation, enhancing organizational culture, and aligning employee engagement with customer satisfaction. He is passionate about helping businesses unlock their potential by focusing on their people and processes. Jason's expertise spans strategic leadership, operational excellence, change management, and fostering innovative solutions to complex business challenges in both CX and HR domains. He is known for his ability to inspire teams and deliver measurable results for clients across various industries.
Professional Summary
Jason Blain's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
CEO and Leader of The CHR Group
Successfully leads The CHR Group, guiding its strategy and operations to deliver impactful customer experience and human resources solutions to a diverse clientele. Has grown the company's reputation and client base significantly under his leadership.
Expert in Customer Experience Transformation
Recognized for deep expertise in designing and implementing customer-centric strategies that enhance loyalty, improve customer journeys, and drive revenue growth for organizations.
Innovator in Human Capital Management
Pioneered approaches to talent management, employee engagement, and organizational development that create high-performing cultures and empower workforces to achieve business objectives.
Speaker and Thought Contributor
Frequently shares insights on CX, HR, and business leadership at industry conferences, webinars, and through publications, contributing to the broader discourse on modern business practices.
Educational Background
Master of Business Administration (M.B.A.)
Michigan State University - Eli Broad College of Business - Year 2012
Bachelor of Science, finance and economics
Lake Superior State University - Year 2006
Business Administration - Concentration in Finance
Northeastern University - Year 2004
ABA Graduate Commercial Lending School
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Company Overview
Independent BankIndependent Bank Group, Inc., through its subsidiary Independent Bank, provides a wide range of relationship-driven commercial banking products and services tailored to businesses, professionals, and individuals. Headquartered in McKinney, Texas, it operates numerous branches across Texas and Colorado, offering traditional banking services, including various deposit accounts, commercial and retail lending, mortgage lending, and wealth management services. The bank focuses on building strong customer relationships and serving the financial needs of the communities it operates in.
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