Janet Cook is a passionate and results-driven Head of UX Design with over 15 years of experience shaping intuitive and engaging digital experiences for global brands and innovative startups. She excels at translating complex user needs and business requirements into elegant, user-centered design solutions. Janet has a strong background in user research, interaction design, information architecture, and usability testing, consistently advocating for the user while aligning with strategic business objectives. She is a collaborative leader, adept at building and mentoring high-performing design teams, and fostering a culture of creativity and continuous improvement. Janet is particularly interested in the intersection of ethical design, accessibility, and emerging technologies like AI to create more inclusive and impactful products.
Janet Cook's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led the end-to-end redesign of OmniCorp's primary e-commerce platform, resulting in a 25% increase in conversion rates, a 40% reduction in cart abandonment, and a significant improvement in user satisfaction scores within the first six months post-launch.
Built and scaled the UX design team from 2 to 10 designers at Innovatech Solutions. Implemented a comprehensive user-centered design framework, integrating research and testing methodologies throughout the product development lifecycle, which led to a 50% decrease in post-launch usability issues.
Delivered a keynote presentation on 'Ethical AI in UX: Designing for Trust and Transparency' to an audience of over 1,000 UX professionals, sharing insights on responsible design practices in AI-driven applications.
Co-invented and patented an innovative gesture-based interaction pattern for mobile applications, enhancing one-handed usability and accessibility for users with limited dexterity.
Austin Community College
Sidney Lanier High School
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Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,900 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users. Its services span across retail banking, wealth management (including Merrill Lynch), investment banking, and trading.
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