Jane Quinn
Bowling Green, Ohio,United States
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Jane Quinn is a seasoned Senior UX Researcher with over 12 years of experience dedicated to understanding user needs and translating them into actionable insights that drive intuitive and impactful product design. She excels in mixed-methods research, adeptly combining qualitative interviews, usability testing, and surveys with quantitative data analysis to uncover deep user motivations and pain points. Jane is passionate about advocating for the user throughout the entire product development lifecycle, from discovery and ideation through to post-launch iteration. She has a strong background in cognitive psychology and human-computer interaction, enabling her to approach complex design challenges with a robust theoretical and practical framework. Jane is also a keen mentor, committed to fostering growth in junior researchers and promoting a culture of user-centricity within organizations.
Professional Summary
Jane Quinn's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Redesign of Onboarding Flow for Enterprise SaaS
Led the end-to-end research for a major redesign of an enterprise SaaS onboarding experience, resulting in a 35% reduction in user drop-off rates during the first week and a 25% increase in feature adoption.
Established User Research Repository
Designed and implemented a centralized user research repository, improving the accessibility and discoverability of insights across product teams, leading to more informed design decisions and reduced redundant research efforts.
Published Paper on Ethical AI in UX
Co-authored and presented a paper at the 'CHI Conference on Human Factors in Computing Systems' on the ethical considerations of AI in user experience design, contributing to industry best practices.
Mentor of the Year Award 2022
Recognized for outstanding mentorship and dedication to the professional development of junior UX researchers within her organization.
Educational Background
Heidelberg University - Year 1991
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Company Overview
Huntington National BankHuntington National Bank is a full-service banking provider primarily operating in the Midwest and expanding into other regions of the United States. It offers a comprehensive suite of financial products and services for personal, small business, commercial, and wealth management customers. These include checking and savings accounts, loans, mortgages, credit cards, investment services, and treasury management. Huntington is known for its customer-centric approach, often emphasizing convenience, digital banking solutions, and community involvement. It aims to make banking easier and help people and businesses achieve their financial goals.
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