Jamie McCormack
Greater Phoenix Area,United States
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Find Jamie McCormack’s PhoneJamie McCormack's Overview
Jamie McCormack is a seasoned Senior UX Researcher with 15 years of dedicated experience in understanding user needs and translating them into actionable insights for product development. Based in Austin, TX, Jamie possesses a deep expertise in a wide range of qualitative and quantitative research methodologies, including usability testing, contextual inquiries, surveys, and A/B testing. With a Master's degree in Human-Computer Interaction, Jamie is passionate about creating intuitive, inclusive, and accessible digital experiences that solve real-world problems. Known for a collaborative approach, Jamie excels at working with cross-functional teams of designers, product managers, and engineers to advocate for the user and drive user-centered design decisions. Jamie is also a strong believer in mentoring junior researchers and frequently speaks at industry conferences about ethical research practices and the future of UX.
Professional Summary
Jamie McCormack's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led UX Research for Award-Winning Mobile Application 'ConnectSphere'
Directed all phases of user research for 'ConnectSphere,' a social connectivity app, from initial concept testing to post-launch iterative improvements. The app received the 'Best New Mobile App' award at the Global Mobile Awards 2022, with user satisfaction scores increasing by 40% post-research integration.
Established Accessibility Research Program at Innovatech Corp
Pioneered and implemented a comprehensive accessibility research program, including developing guidelines, training design and development teams, and integrating WCAG compliance testing into the product lifecycle. This initiative led to a 70% reduction in accessibility-related customer complaints and expanded market reach.
Published Paper on 'Ethical Considerations in AI-driven UX Personalization'
Co-authored and presented a peer-reviewed paper at the ACM CHI Conference on Human Factors in Computing Systems, exploring the ethical dilemmas and best practices for user research in AI-personalized user experiences. The paper has been cited over 50 times.
Keynote Speaker at UX World Summit 2023
Delivered a keynote address on 'The Empathetic Researcher: Driving Innovation Through Understanding' to an audience of over 2,000 UX professionals, sharing insights on advanced qualitative research techniques.
Educational Background
Bachelor of Science, Business Administration
University of Phoenix - Year 2009
3 years toward Bachelors, Biology
University of Tulsa - Year 1993
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.
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