James Thirkettle is an accomplished Design Director and Product Leader with extensive experience in crafting user-centered digital products and services. He specializes in building and leading high-performing design teams, driving design strategy, and fostering innovation within organizations. James has a strong background in UX/UI design, service design, and product management, consistently delivering impactful solutions that meet both user needs and business objectives. He is passionate about creating intuitive and engaging experiences and has a proven track record of transforming complex challenges into elegant and effective design solutions across various industries.
James Thirkettle's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully led design teams and strategy for major digital transformation initiatives for FTSE 100 companies and public sector organizations, delivering enhanced user experiences and measurable business value.
Instrumental in scaling design capabilities and maturing design practices within organizations, including mentoring designers and establishing robust design processes and systems.
Contributed to and led teams that have delivered award-winning digital products recognized for their innovation, user experience, and impact.
Actively contributes to the design community through articles, talks, and workshops on topics such as design leadership, UX strategy, and the future of digital product development.
Championed and implemented Design Operations (DesignOps) frameworks to improve efficiency, collaboration, and the overall impact of design teams within large-scale environments.
Nottingham Law School - Year 2000
Nottingham Law School - Year 1996
Université de Montpellier, France - Year 1998
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Pattern is a global ecommerce and marketplace acceleration company. It helps brands achieve profitable growth on D2C websites, online marketplaces like Amazon, Tmall, JD.com, Walmart.com, and other digital channels worldwide by providing data science, technology, and managed services.
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