James Wallace
Greater Chicago Area,United States
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James Wallace is a seasoned technology leader and product strategist with over 15 years of experience in software development, product management, and team leadership. He has a proven track record of driving innovation and delivering impactful digital products in both startup and enterprise environments. James is passionate about leveraging emerging technologies, particularly AI and machine learning, to solve complex business challenges and create intuitive user experiences. He excels at bridging the gap between technical teams and business stakeholders, fostering collaborative environments, and mentoring aspiring tech professionals. His expertise spans across cloud computing (AWS, Azure), agile methodologies, and full-stack development with a focus on scalable and resilient architectures.
Professional Summary
James Wallace's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Innovator of the Year Award 2021
Received the company-wide 'Innovator of the Year' award for conceptualizing and leading the development of a predictive analytics platform that improved customer retention by 18% within the first year of deployment.
Successful Launch of Flagship SaaS Product
Spearheaded the end-to-end product lifecycle for a new flagship SaaS offering, from initial market research and MVP development to GTM strategy and successful launch, acquiring 10,000+ users in the first 6 months.
Keynote Speaker at TechForward Conference 2023
Delivered a keynote presentation on 'Ethical AI in Product Development' at the TechForward Conference, sharing insights with over 1,500 industry professionals and thought leaders.
Scaled Engineering Team from 5 to 25
Successfully grew and mentored a high-performing engineering team from 5 to 25 members, implementing best practices in agile development and significantly improving development velocity and code quality.
Educational Background
Master of Business Administration - MBA, Strategy, Marketing, General Management
UNC Kenan-Flagler Business School - Year 2018
Bachelor of Business Administration - BBA, Finance; Marketing
Marquette University - Year 2006
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Company Overview
Ntiva, Inc.Ntiva is a prominent managed IT services provider (MSP) offering comprehensive technology solutions to businesses. Their services include managed IT support, cybersecurity, cloud computing solutions (like Azure and AWS), IT consulting, and strategic IT guidance. They aim to help organizations optimize their technology infrastructure, enhance security, improve operational efficiency, and drive growth, effectively acting as a full-service outsourced IT department or an extension of an existing one.
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