James Petchey is a distinguished Engineering Manager at Google, based in London, UK. With over two decades of experience in the tech industry (starting professionally around 1998), he is a leading voice and practitioner in Site Reliability Engineering (SRE). At Google, James has been instrumental in developing and scaling SRE practices, focusing on building and maintaining highly reliable, scalable, and efficient systems. He is particularly known for his expertise in Service Level Objectives (SLOs), error budgets, and fostering a culture of reliability. James is also a respected author and frequent speaker, sharing his profound insights at industry conferences and through publications, helping to evangelize SRE principles and best practices across the wider tech community. His work empowers engineers and organizations to improve system resilience and performance.
James Petchey's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Co-authored the seminal O'Reilly book 'Site Reliability Engineering: How Google Runs Production Systems' (often referred to as 'The SRE Book'), which has become a foundational text in the field of SRE, defining many of its core concepts and practices.
Further contributed to the SRE literature by co-authoring 'The Site Reliability Workbook', offering practical examples, and actionable advice for implementing SRE principles in various organizational contexts.
A regular and sought-after speaker at major industry conferences such as SREcon, USENIX LISA, and various Google Cloud events, where he shares deep insights and practical knowledge on Site Reliability Engineering, SLOs, and operational excellence.
Has held significant leadership roles within Google's SRE organization for over a decade, contributing to the reliability and operational efficiency of critical Google services and mentoring a generation of SREs.
Recognized as a key figure in articulating and promoting the use of Service Level Objectives (SLOs) as a core tenet of SRE, helping organizations worldwide understand and implement them effectively.
University of Melbourne - Year 2016
St Peter's College - Year 2009
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