Jaclyn Miles is an innovative and results-oriented Senior Product Designer with over 12 years of experience in creating intuitive and engaging user experiences for web and mobile applications. She possesses a strong understanding of user-centered design principles, agile methodologies, and has a proven track record of leading design projects from conception to launch. Jaclyn is passionate about solving complex problems through elegant design solutions and collaborating with cross-functional teams to deliver products that delight users and meet business objectives. She is adept at conducting user research, creating wireframes and prototypes, and iterating designs based on user feedback and data analytics.
Jaclyn Miles's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led the end-to-end redesign of a flagship mobile application, resulting in a 30% increase in user engagement and a 25% improvement in task completion rates within the first 6 months post-launch.
Successfully implemented a new user-centric design process across the product team, which streamlined workflows, improved inter-departmental collaboration, and reduced design iteration cycles by 15%.
Recognized for outstanding mentorship and guidance to junior designers, fostering a supportive learning environment and contributing to the professional growth of team members.
Invited speaker at the 'Design Forward 2023' conference, presenting on 'The Future of Ethical AI in UX Design' to an audience of over 500 industry professionals.
Wake Forest University School of Business - Year 2008
Davidson College - Year 1998
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Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.
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