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Jaclyn Miles

Vice President; Program Manager, Bank of America
Charlotte, North Carolina,United States
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Jaclyn Miles's Overview

Total Experience22 years
CompanyBank of America
CountryUnited States

Jaclyn Miles is an innovative and results-oriented Senior Product Designer with over 12 years of experience in creating intuitive and engaging user experiences for web and mobile applications. She possesses a strong understanding of user-centered design principles, agile methodologies, and has a proven track record of leading design projects from conception to launch. Jaclyn is passionate about solving complex problems through elegant design solutions and collaborating with cross-functional teams to deliver products that delight users and meet business objectives. She is adept at conducting user research, creating wireframes and prototypes, and iterating designs based on user feedback and data analytics.

Professional Summary

Jaclyn Miles's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Bank of America - Vice President; Program Manager (2012 to Present)

Notable Achievements

Redesign of Flagship Mobile Application

Led the end-to-end redesign of a flagship mobile application, resulting in a 30% increase in user engagement and a 25% improvement in task completion rates within the first 6 months post-launch.

User-Centric Design Process Implementation

Successfully implemented a new user-centric design process across the product team, which streamlined workflows, improved inter-departmental collaboration, and reduced design iteration cycles by 15%.

Mentor of the Year Award 2022

Recognized for outstanding mentorship and guidance to junior designers, fostering a supportive learning environment and contributing to the professional growth of team members.

Speaker at 'Design Forward' Conference

Invited speaker at the 'Design Forward 2023' conference, presenting on 'The Future of Ethical AI in UX Design' to an audience of over 500 industry professionals.

Educational Background

Master of Business Administration (MBA), Business Administration and Management, General

Wake Forest University School of Business - Year 2008

Bachelor of Science (B.S.), Psychology

Davidson College - Year 1998

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Bank of America
Total employees213000
HeadquartersCharlotte, North Carolina
Founded1923

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.

Bank of America Stock Information
Bank of America, Inc. is listed on the New York Stock Exchange under the ticker symbol BAC. The company went public on August 11, 1978

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