Jackie Gonzalez is an accomplished and user-centric Director of Product Design with over 15 years of experience leading design teams to create innovative and impactful digital products. She possesses a strong background in user experience (UX) research, interaction design, visual design, and design strategy, consistently delivering solutions that meet both user needs and business objectives. Jackie is passionate about mentoring designers, fostering collaborative environments, and advocating for design thinking across organizations. She has a proven track record of scaling design operations, implementing efficient design processes, and shipping successful products in fast-paced, agile environments across various industries including SaaS, e-commerce, and mobile applications.
Jackie Gonzalez's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led the end-to-end redesign of a major SaaS platform, resulting in a 30% increase in user engagement, a 25% reduction in task completion time, and a 15-point improvement in System Usability Scale (SUS) scores.
Championed and built a comprehensive, cross-platform design system adopted by 5 product teams, significantly improving design consistency, development efficiency, and reducing time-to-market for new features by 40%.
Invited speaker at a leading industry conference, presenting on 'Scaling Empathy: Integrating User Research into Agile Development Cycles' to an audience of over 500 design professionals.
Successfully grew the product design team from 5 to 15 members, fostering a culture of innovation, mentorship, and continuous learning, while improving team retention rates.
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Integrity Bank & Trust is a locally owned and managed community bank headquartered in Colorado Springs, Colorado. Established in 2003, it focuses on providing a full range of personal and business banking services, including commercial loans, real estate loans, SBA loans, checking and savings accounts, treasury management, and wealth management services. The bank emphasizes building long-term relationships with its customers and supporting the local community through personalized service and financial expertise.
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