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Jacek Pomorski is the Co-founder and Chief Technology Officer (CTO) of Tidio, a prominent customer experience platform offering live chat, chatbots, and AI-driven solutions for businesses. With a strong background in software engineering and product development, Jacek has been instrumental in shaping Tidio's technological vision and leading its engineering teams. He is passionate about building scalable, user-centric products that leverage cutting-edge technologies, particularly in the realm of artificial intelligence and machine learning, to help small and medium-sized businesses improve customer communication and grow. His entrepreneurial journey with Tidio showcases his ability to transform an idea into a globally recognized SaaS product.
Jacek Pomorski's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully co-founded Tidio in 2013 and played a pivotal role in its growth to serve hundreds of thousands of businesses worldwide, transforming it into a leading customer experience tool.
Led the technological development of Tidio's platform, including the integration of AI (like Lyro, Tidio's conversational AI) and machine learning for advanced chatbot capabilities and customer service automation.
Instrumental in recruiting, mentoring, and managing Tidio's engineering department, fostering a culture of innovation and excellence to support rapid product development and scaling.
Contributed to Tidio's successful fundraising efforts, notably helping secure a $25 million Series B round in 2022, enabling further expansion and product development.
Spearheaded the development and launch of Lyro, Tidio's AI chatbot capable of handling a significant portion of customer inquiries, showcasing leadership in practical AI application for SMBs.
SGH Warsaw School of Economics - Year 2000
SGH Warsaw School of Economics - Year 2000
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VAIOT is an innovative company leveraging Artificial Intelligence and blockchain technology to create regulated digital services and products. They focus on developing AI Legal Assistants, intelligent service distribution channels, and novel business models, aiming to make legal processes more accessible and efficient for both consumers and businesses via their proprietary L1 VAIOT Blockchain and AI solutions. Their offerings include AI-powered contract creation and analysis, as well as tools for businesses to create their own AI assistants.
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