Ibrahim Palwala

Founding Customer Success Manager, Userflow
Indore, Madhya Pradesh,India
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Who Is Ibrahim Palwala?

Total Experience8 years
CompanyUserflow
CountryIndia

Experienced Customer Success Manager with 7+ years of experience working across startups and managing diverse customer segments, from SMBs to enterprise. Passionate about building strong client relationships, driving retention, and helping customers achieve their goals. Skilled in crafting strategies tailored to customer needs, ensuring satisfaction, and delivering measurable results in fast-paced, dynamic environments. Dedicated to creating impactful solutions that empower customers and drive long-term success.

Ibrahim Palwala LinkedIn pageCompany Website

How Did Ibrahim Palwala's Career Path Shape Their Journey?

Ibrahim Palwala's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Userflow - Founding Customer Success Manager(2025 to Present)
Squadcast - Senior Customer Success Manager(2024 to 2025)
Phreesia - Analyst Client Success(2021 to 2023)
Allscripts - Customer Success Consultant(2018 to 2020)
WNS - Senior Associate(2017 to 2018)

What Are Ibrahim Palwala's Key Achievements?

Founding Customer Success Manager at Userflow

Driving user engagement and seamless onboarding at Userflow.

Senior Customer Success Manager at Squadcast

Managed diverse customer segments and ensured customer satisfaction.

What's Ibrahim Palwala's Educational Background?

Bachelor of Arts - BA, Political Science and Government

Devi Ahilya Vishwavidyalaya

Hsc, Business/Commerce, General

The Emerald Heights International School, Indore

Buying Intent Signals for Ibrahim Palwala

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Userflow
Total employees51-200
HeadquartersCopenhagen
Founded2020

Userflow is a no-code product adoption platform that helps SaaS companies onboard, train, and engage users inside their web apps.

Company Website
Userflow Funding Information
Unknown - Total Funding Raised
$15M - Most recent funding amount
2 - Number of funding rounds
26 Oct, 2023 - Latest funding round
Lead Investors:
SaaS Ventures
Point Nine
S14 Capital

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