Harriet Roberts
United Kingdom,United Kingdom
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Harriet Roberts is a seasoned Senior Project Manager with over 12 years of experience in leading complex technology and digital transformation projects across various industries, including finance, healthcare, and e-commerce. Based in London, she excels in stakeholder management, agile methodologies, and driving projects to successful completion on time and within budget. Harriet is known for her strong analytical skills, her ability to build and motivate high-performing teams, and her commitment to delivering innovative solutions that meet strategic business objectives. She is passionate about continuous improvement and leveraging new technologies to solve real-world problems. In her spare time, Harriet enjoys mentoring aspiring project managers and contributing to open-source initiatives.
Professional Summary
Harriet Roberts's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led Enterprise-Wide CRM Implementation
Successfully managed the end-to-end implementation of a new CRM system for a FTSE 250 company, impacting over 2,000 users, delivered 10% under budget and resulted in a 25% increase in sales team efficiency.
Digital Transformation Program Lead
Directed a multi-million pound digital transformation program for a national healthcare provider, enhancing patient experience and operational efficiency through the adoption of new digital tools and platforms. Achieved 95% user adoption rate within the first year.
Agile Methodology Champion & Trainer
Pioneered the adoption of Agile practices within her division, training over 100 colleagues and significantly improving project delivery speed and team collaboration, leading to a 30% reduction in time-to-market for new features.
Project Management Office (PMO) Excellence Award
Received the internal PMO Excellence Award for outstanding leadership and consistent delivery of high-impact projects in 2021.
Educational Background
Diploma, Anti Money Laundering
ICA in association with Manchester University Business School - Year 2012
2.1, BA (Hons) Geography
University of Leeds - Year 2006
Dame Alice Owen's School - Year 1999
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Company Overview
NatWest GroupNatWest Group is a prominent UK-based banking and financial services company, serving over 19 million customers globally. Headquartered in Edinburgh, Scotland, the group operates a wide array of well-known banking brands including NatWest, Royal Bank of Scotland, Ulster Bank, and Coutts. Their services span personal and business banking, commercial and private banking, and markets and international banking. NatWest Group is focused on championing potential, helping people, families, and businesses to thrive, and playing a key role in the UK economy by supporting sustainable growth and financial wellbeing.
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