Heikki Väänänen

Member Board of Directors, Master English Ltd
Tampere Metropolitan Area,Finland
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Who Is Heikki Väänänen?

Total Experience66 years
CompanyMaster English Ltd
CountryFinland

Heikki Väänänen is the CEO and Co-founder of HappySignals, an Employee Experience Management platform for IT. He is a passionate advocate for human-centric IT and focuses on helping enterprises improve employee happiness and productivity by measuring and enhancing their IT experiences. With a strong background in SaaS, IT service management (ITSM), and entrepreneurship, Heikki has been instrumental in shifting the focus from traditional IT metrics to Experience Level Agreements (XLAs). He frequently speaks at industry events and shares insights on how to make IT more lovable and effective from an end-user perspective.

Heikki Väänänen LinkedIn pageCompany Website

How Did Heikki Väänänen's Career Path Shape Their Journey?

Heikki Väänänen's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Master English Ltd - Member Board of Directors(2021 to Present)
HappyOrNot - Founder and Exec.VP. Growth(2020 to Present)
HappyOrNot Ltd. - CEO, Founder(2010 to 2020)
Future Board ry - Founder(2011 to Present)
NG - Invited Member of the NG – Young Executives Team(2009 to 2020)
Optinet Oy - Chairman of the board(2011 to 2015)
Scanburger - Member Of The Board Of Advisors(2013 to 2015)
THQ - Director of Operations, Sales and Business development(2007 to 2010)
Universomo Ltd - CEO, Partner(2005 to 2007)
Dicode Oy - CEO, Co-Founder(2002 to 2005)

What Are Heikki Väänänen's Key Achievements?

Co-founder and CEO of HappySignals

Successfully co-founded and leads HappySignals, a pioneering company in the IT Experience Management (ITXM) space, helping global organizations measure and improve the experience of their employees with IT services.

EY Entrepreneur Of The Year Finland Finalist

Recognized as a finalist in the prestigious EY Entrepreneur Of The Year awards in Finland (e.g., Young Entrepreneur category in 2017), highlighting his entrepreneurial success and innovative approach with HappySignals.

Thought Leader in IT Experience Management (ITXM) and XLAs

A prominent voice and thought leader advocating for the adoption of Experience Level Agreements (XLAs) and human-centric IT, influencing how organizations measure IT performance beyond traditional SLAs.

Speaker and Industry Contributor

Regularly contributes to the IT and business community as a speaker at international conferences and events, sharing expertise on employee experience, IT service management, and business leadership.

What's Heikki Väänänen's Educational Background?

Master of Science (M.Sc.), International Business - Singapore

Nanyang Technological University

Master of Science (M.S.), Economics - Finland

Tampere University of Technology

Buying Intent Signals for Heikki Väänänen

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Notable news
Hiring actively
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Company Overview

Master English Ltd
Total employees15
HeadquartersLondon
Founded2017

Master English Ltd is a specialized language education provider focusing on delivering high-quality English language courses and corporate training. They offer a variety of programs including General English, Business English, exam preparation (IELTS, Cambridge English), and tailored courses for professionals. Their mission is to empower individuals and organizations with effective communication skills in English, utilizing experienced native-speaking instructors and innovative teaching methods. The company caters to both local students and international learners, offering online and in-person classes.

Company Website
Master English Ltd Funding Information
Unknown - Total Funding Raised
not applicable - Most recent funding amount
not applicable - Number of funding rounds
not applicable - Latest funding round
Lead Investors:
Privately Held - Specific investor information not publicly available

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