Heather Kinder Ross
Las Vegas Metropolitan Area,United States
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Heather Kinder Ross is a distinguished and innovative leader in User Experience (UX) Design and Product Strategy with over 18 years of experience crafting intuitive and impactful digital products. She has a proven track record of building and mentoring high-performing design teams, championing user-centered design principles, and driving product vision from concept through to successful launch. Heather excels at translating complex user needs and business requirements into elegant and effective design solutions across various platforms, including web, mobile, and emerging technologies. She is passionate about fostering a collaborative environment where creativity thrives and actively contributes to the broader design community through speaking engagements and mentorship.
Professional Summary
Heather Kinder Ross's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Global Product Redesign Initiative Lead
Led a cross-functional team of 25+ designers, researchers, and engineers to successfully redesign a flagship enterprise software suite, resulting in a 30% increase in user adoption and a 20% improvement in task efficiency scores within the first year post-launch.
Established 'Design Thinking' Center of Excellence
Pioneered and established an internal 'Design Thinking' Center of Excellence, developing curriculum and facilitating workshops for over 500 employees across various departments, significantly enhancing innovation and user-centric problem-solving company-wide.
Innovator of the Year Award 2021
Received the prestigious 'Innovator of the Year' award from TechSolutions Inc. for developing a groundbreaking accessibility framework that was subsequently adopted across all company products.
Published Author: 'Empathetic Design for a Digital Age'
Authored a critically acclaimed book on the principles of empathetic design, which has become recommended reading in several university design programs and for industry professionals.
Educational Background
Bachelor of Business Administration (BBA), Finance, General
Houston Baptist University - Year 1993
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Company Overview
SwitchSwitch, Inc. is a global technology infrastructure corporation founded in 2000 by Rob Roy. The company designs, builds, and operates highly resilient, eco-friendly exascale data centers. They focus on colocation, connectivity, and cloud services, enabling enterprises to deploy and manage their critical IT infrastructure. Switch is renowned for its high-density power capabilities, advanced cooling systems, and commitment to using 100% renewable energy for its facilities, catering to a wide range of clients including Fortune 1000 companies, government agencies, and cloud service providers.
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