Heather Frye
Greater Orlando,United States
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Heather Frye is a results-oriented Senior Product Manager with over 12 years of experience in conceptualizing, developing, and launching innovative digital products in fast-paced, agile environments. She possesses a strong background in user-centric design principles, market analysis, and cross-functional team leadership. Heather is passionate about leveraging data analytics and user feedback to drive product strategy and deliver solutions that solve real-world problems while achieving key business objectives. Her expertise spans SaaS, mobile applications, and e-commerce platforms, consistently focusing on enhancing user engagement and a_i_driven product improvements.
Professional Summary
Heather Frye's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led 'Project Phoenix' Product Revitalization
Successfully led the 'Project Phoenix' initiative to overhaul a legacy SaaS product, resulting in a 40% increase in user satisfaction scores, a 25% uplift in monthly active users, and a 15% reduction in customer churn within the first year post-launch.
Innovator of the Year Award 2021
Received the company-wide 'Innovator of the Year' award for conceptualizing and championing a novel AI-powered personalization engine that increased conversion rates by 18% for a key e-commerce product line.
Scaled Mobile App User Base to 1M+
Drove the product strategy and roadmap for a flagship mobile application, overseeing its growth from 100,000 to over 1 million active users through iterative feature development, strategic partnerships, and targeted marketing campaigns.
Streamlined Agile Development Process
Pioneered the adoption of a refined agile development framework within the product department, which improved development velocity by 30% and enhanced predictability in product releases.
Educational Background
Bachelor of Science, Business Administration
University of Tennessee, Knoxville - Year 2004
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Company Overview
Mammoth Holdings, LLCMammoth Holdings, LLC is one of the largest express conveyor car wash operators in the United States. Founded in 2002, the company focuses on acquiring and developing high-quality car wash locations, offering customers a fast, convenient, and affordable car cleaning experience. They partner with existing car wash owners and developers to expand their footprint, emphasizing operational excellence, customer service, and employee development across their growing network of brands like Finish Line Car Wash, Marc-1, Swifty, Ultra, Wash Me Fast, and Wiggy Wash.
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