Hannah Moller
New York, New York,United States
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Hannah Moller is a highly accomplished Senior UX Researcher and Strategist with over 12 years of experience dedicated to understanding user needs and translating them into intuitive and impactful digital experiences. Currently based in Amsterdam, she has a strong background in both qualitative and quantitative research methodologies, consistently delivering actionable insights that drive product innovation and user satisfaction. Hannah is passionate about human-centered design principles and has a proven ability to lead research initiatives, mentor junior researchers, and collaborate effectively with cross-functional teams including designers, product managers, and engineers to create products that users love. She is adept at navigating complex problem spaces and championing the voice of the user throughout the entire product development lifecycle.
Professional Summary
Hannah Moller's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led UX Research for Award-Winning 'FinFlow' App
Directed all user research activities for the 'FinFlow' personal finance application, contributing to its recognition as 'Best New Fintech App 2022' by TechCrunch. Insights directly influenced key features that led to a 40% adoption increase in the first year.
Established User Research Practice at Innovate Solutions B.V.
Built the user research function from the ground up at Innovate Solutions B.V., implementing standardized processes, tools, and a research repository. This led to a 50% reduction in design rework and significantly improved product-market fit for three major product lines.
Published Research on Ethical AI in UX
Co-authored and presented a paper on 'Ethical Considerations for AI-Driven User Experiences' at the International UXPA Conference 2023, contributing to industry discourse on responsible technology design.
Mentorship Excellence Award 2021
Recognized for outstanding mentorship and development of junior UX researchers within her organization, fostering a culture of learning and growth.
Educational Background
Business Economics
Pace University - Year 2011
Conard High School - Year 2008
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.
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