Gloria Mancini
Greater Chicago Area,United States
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Gloria Mancini is a distinguished User Experience (UX) Research Lead with over a decade of experience in crafting human-centered digital products and services. Based in Milan, Italy, she specializes in bridging the gap between user needs and business goals through qualitative and quantitative research methodologies. Gloria is passionate about inclusive design and ethical technology, frequently advocating for solutions that are accessible and beneficial to diverse user populations. Her work has spanned various industries, including e-commerce, fintech, and healthcare technology, where she has consistently delivered actionable insights that drive innovation and improve user satisfaction. She is known for her collaborative spirit, mentoring junior researchers, and her ability to translate complex user data into clear design recommendations.
Professional Summary
Gloria Mancini's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led UX Research for Award-Winning Mobile Banking App
Directed all phases of user research for a mobile banking application that received the 'Best Fintech Innovation Award 2021'. Her insights were pivotal in designing an intuitive interface that increased user engagement by 40%.
Published Key Paper on AI Ethics in UX Design
Authored a widely-cited paper titled 'Ethical Frameworks for AI-Driven User Experiences' in the 'International Journal of Human-Computer Studies,' contributing significantly to the discourse on responsible AI.
Established User Research Practice at Tech Startup
Built the user research function from the ground up at 'Innovatech Solutions', implementing processes and tools that embedded user-centricity into the product development lifecycle, leading to a 25% reduction in post-launch usability issues.
Speaker at UX Italy Conference 2023
Delivered a keynote presentation on 'The Future of Inclusive Design in a Global Market' at UX Italy 2023, sharing best practices and future trends with industry professionals.
Educational Background
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.
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